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    Post-Market Surveillance

    Activities to monitor device safety and performance after market release.

    Reviewed by Christian Espinosa, Founder, Blue Goat CyberLast reviewed September 19, 2026

    Definition

    Post-Market Surveillance (PMS) comprises the systematic processes a manufacturer establishes to actively collect and review experience gained from devices placed on the market, in order to identify any need to apply corrective or preventive actions. Under the EU MDR (Articles 83 to 86) and IVDR (Articles 78 to 81), every manufacturer must run a PMS system proportionate to risk class, described in a PMS plan, with outputs in a PMS report or PSUR. In the US, PMS is spread across complaint handling, medical device reporting, corrections and removals and, for some devices, FDA-ordered section 522 studies. PMS data must feed back into risk management, clinical evaluation and CAPA.
    What the regulation says
    For MedTech manufacturers, Regulation (EU) 2017/745 (MDR), Articles 83 to 86 and Annex III, and Regulation (EU) 2017/746 (IVDR), Articles 78 to 81 and Annex III, require a documented, risk-proportionate PMS system and plan. Both Regulations were adopted on 5 April 2017; their general application dates were 26 May 2021 and 26 May 2022, respectively. Manufacturers must actively gather and analyse experience throughout device lifetimes. MDR Class I and IVDR Class A and B devices require PMS reports; other classes require periodic safety update reports (PSURs). MDR Class IIa PSURs are updated at least every two years; MDR Class IIb and III and IVDR Class C and D PSURs, at least annually. US requirements are distributed across FDA rules: medical device reporting under 21 CFR Part 803, corrections and removals under Part 806, and FDA-ordered surveillance under section 522 of the Federal Food, Drug, and Cosmetic Act and Part 822. The Quality Management System Regulation, effective 2 February 2026, amended Part 820, incorporating ISO 13485:2016 requirements, including complaint handling and corrective action. EU PMS findings must inform risk management, clinical or performance evaluation, and corrective and preventive action, rather than simply populate reports.

    What this means in practice

    PMS is required under EU MDR Articles 83-86 and IVDR Articles 78-81, and is embedded in FDA's Quality System Regulation (soon QMSR) through complaint handling (820.198), CAPA (820.100), and MDR reporting (Part 803). Under EU MDR, manufacturers must maintain a PMS plan proportionate to device risk (Article 84), covering active and reactive data collection: vigilance and serious incidents, trend reports (Article 88), user feedback, scientific literature, similar-device data, PMCF for Class IIa and above, and PMS reports (Class I) or PSURs (Class IIa+). Outputs feed the risk management file, technical documentation, clinical evaluation, and, where needed, corrective actions and field safety corrective actions (FSCA).

    Examples

    • A Class IIb implantable device team runs quarterly PMS reviews aggregating complaints, PMCF data, and literature searches, updating the RMF and PSUR annually.
    • A Class IIa SaMD manufacturer maintains an automated pipeline that ingests support tickets, app store reviews, and adverse-event reports into a single PMS dashboard reviewed monthly.

    Use cases

    1 scenario
    1

    PMS plan for a connected insulin pen cap

    Post-market team

    The PMS plan defines complaint trending, app analytics review, literature monitoring, and a registry partnership. Inputs feed a PSUR every two years and a continuously updated risk file.

    OutcomeAn emerging usability issue is detected within one quarter and fixed via a labeling change before it becomes a vigilance event.
    Common pitfalls
    • •Confusing PMS (proactive, plan-driven) with vigilance (reactive, incident-driven). MDR Article 83 explicitly distinguishes them; you need both.
    • •Under-scoping PMS to complaints only. MDR expects trend analysis, literature review, similar-device data, and PMCF results as well.
    • •Missing the trend reporting obligation. MDR Article 88 requires reporting statistically significant increases in non-serious incidents or expected side effects.
    • •Treating PMS as separate from the RMF. PMS outputs must be linked to risk analysis updates and, where relevant, to CAPA.

    Frequently asked questions

    PMS is the systematic, proactive process of collecting and analyzing all post-market data. Vigilance is the specific reactive process for reporting serious incidents and field safety corrective actions (FSCA) to competent authorities. Vigilance is one input to PMS.

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    Sources

    3 sources

    Every citation below opens the original document. Each is graded against our source-tier hierarchy so you can see what rests on binding law versus commentary.

    Tier 1Binding law and standards· 1Tier 2Regulator guidance and consensus· 2
    Link health: 2 verified 1 unchecked· last checked 2026-06-20
    EUR-Lex·1European Commission·1FDA·1
    1. 1
      EU MDR Chapter VII (Post-Market Surveillance)
      Tier 1 Verified
      EUR-Lexeur-lex.europa.eu
    2. 2
      MDCG 2022-21 PSUR Template
      Tier 2 Unchecked
      European Commissionhealth.ec.europa.eu
    3. 3
      FDA Recalls - Medical Devices
      Tier 2 Verified
      FDAfda.gov

    Inline markers like [1] jump to the matching reference above.