Recovery Audit Contractor
CMS contractor that audits Medicare claims for improper payments.
Definition
RACs review paid Medicare claims to identify and recover improper payments. RAC findings can drive billing changes and impact device coverage operationally. Recovery audits were made permanent by the Tax Relief and Health Care Act of 2006 and are paid on contingency based on recovered amounts. CMS approves the topics RACs can review and publishes them. Providers can appeal findings through the Medicare appeals process, and common targets include medical necessity and coding errors.What this means in practice
Devices with high RAC denial risk (e.g., certain cardiac, sleep, and DME categories) require strong documentation and appeals support.Examples
- A manufacturer of an implantable cardiac device reviews RAC denial data to identify common documentation deficiencies among providers using their product, then develops targeted educational materials.
- A MedTech company analyzes RAC audit findings related to their durable medical equipment, identifying a pattern of denials due to insufficient physician attestation of medical necessity, leading them to revise their provider training.
- A team responsible for market access at a MedTech firm monitors RAC activity on similar devices to anticipate potential reimbursement challenges for their new product launch.
- •A common pitfall is underestimating the impact of RAC audits on post-market surveillance data, as denials can sometimes signal issues with product use or documentation in real-world settings.
- •Failing to provide comprehensive clinical documentation that clearly substantiates the medical necessity of a device is a frequent cause for RAC claim denials.
- •Assuming that a device with FDA clearance or approval automatically guarantees Medicare coverage and positive reimbursement outcomes is a misconception, as RACs enforce coverage criteria independently.
- •Inadequate appeal processes for RAC denials can lead to significant unrecovered revenue and skewed perceptions of product value.
- •Overlooking the need to educate providers on correct coding and documentation practices, which directly affects RAC audit outcomes, is a critical error.
Frequently asked questions
Related terms
Grouped by themeMore in Reimbursement
· Same categoryFederal program providing discounted drugs to safety-net providers.
The Medicare grouping system that determines hospital outpatient payment amounts under OPPS, analogous to MS-DRGs for inpatient.
Migration of procedures from hospitals to ambulatory surgery centers.
Financial model that estimates the total cost consequences of adopting a new technology to a payer's budget over a defined horizon.
Where this term appears across MedTech Terms.
Sources
3 sourcesEvery citation below opens the original document. Each is graded against our source-tier hierarchy so you can see what rests on binding law versus commentary.
- 1CMS RACTier 2 VerifiedCMScms.gov
- 2AMA CPT ResourcesTier 4 VerifiedAMAama-assn.org
- 3AdvaMed - Payment & CoverageTier 4 VerifiedAdvaMedadvamed.org
Inline markers like [1] jump to the matching reference above.